Error message "Could not initialize the playback engine for the media."

When I import a media file and try to play it I get the error message "Could not initialize the playback engine for the media." What should I do/not do to make it work?

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  • I have the same problem , I don't know why. it's too hard for beginner as me to work, please help!

  • Triem23Triem23 Moderator

    Both of you need to list your CPU, GPU, OS, RAM and storage. You need to make certain your GPU drivers are current. 

    The second most common cause of this error is old GPU drivers. 

    The most common cause of this error is your computer isn't powerful enough to run Hitfilm. 

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