Frequently Asked Questions

Will my computer run HitFilm?

  • Apple: macOS 10.13 High Sierra, OS X 10.12 Sierra or OS X 10.11 El Capitan
  • Windows: Microsoft Windows 10 (64-bit), Microsoft Windows 8 (64-bit)
  • Internet connection: Required for online activation
  • Processor: Intel Core i3, Core i5, Core i7 or AMD equivalent.
  • RAM: 4GB (8 GB Recommended)
  • Graphics card:
    • NVIDIA GeForce 400 Series (2010)
    • AMD Radeon HD 6000 Series (2010)
    • Intel HD Graphics 4000 (GT2) (2012)
    • Video memory 1 GB minimum (2GB or more recommended for 4K UHD.)

What video formats does HitFilm support?

  • MP4 H.264 Import & Export
  • AVCHD Import (requires HitFilm Pro or Premium formats)
  • QuickTime Import (QuickTime install required on Windows)
  • AVI, M2T, M2TS, MTS, MXF (DVCPro HD), DV, HDV, WMV Video Import
  • HitFilm Pro also supports OpenEXR, Apple ProRes (Mac), GoPro CineForm (Win)

Where can I get my free Express serial code?

At the bottom of this page you will see a link to ‘Get HitFilm Express Free’. Click it, and a new page will open with four social media links.

If you don't see the social media links, check if you have AdBlock running. Clicking any one of the social media links will take you to the page with the download, where you can register for a free serial code.

Where do I get QuickTime?

QuickTime (.mov) is supported by default on macOS. Windows QuickTime files are supported by HitFilm as long as QuickTime is installed.

Install the latest version of QuickTime from Apple. Don't forget to restart after installing or updating QuickTime.

How can I update my graphics card drivers?

It is very important to have up-to-date drivers for your graphics card when using HitFilm. Grab the latest Windows drivers here » NVIDIA drivers, AMD drivers or Intel drivers.

Are there tutorials to help me get started?

We have a ever growing selection of completely free video tutorials on our website. These cover a large range of subjects and effects.

Click here to get started with our beginner tutorials.