I have recently downloaded Hitfilm Express 2017 and whenever I open it i get an error that the program is not responding, any help would be appreciated
hi there, I tried to start editing on hitfilim4 express and a dialog box pops up stating that hitfil4 express encountered a problem and has to exit
Disk: 128GB SSD
Graphics: Intel HD3000 +AMD RADEON HD7400M series
Your machine is under minimum specs for Hitfilm.
That specs list can be found here.
Is the AMD 7400M under spec?
I question if the HD 3000 and the AMD 7400M are both active but if they are then the question becomes which one is Hitfilm trying to use. You want it to use the AMD GPU.
@NormanPCN benchmarks are imperfect, but the 7400m benches at half the speed of the Hd 3000,which is under spec
Sounds cute, "Hitfilim"
If the software is crashing without opening this usually means you are under minimum spec. What is your CPU, GPU, OS, RAM and storage?
Whenever I open a project and try to go into the Edit tab it says "We're sorry, Hitfilm has encountered a problem and has to exit." I don't know what's wrong; all of my drivers are up to date as far as I know and the computer that I built myself is well above the minimum system requirements. This is incredibly frustrating because, since Hitfilm 4 is my primary editor and compositing software (at least back when it used to work), I have basically been without any editing software whatsoever for the past three months now. I'm currently working on a short film and now I can't edit it or do any visual effects on it. I NEED THIS FIXED THANK YOU VERY MUCH.
If you want to know, my computer is this:
Core i5 6400
EVGA GTX970 super superclocked edition
1 TB hard drive
Asrock b150m pro4 motherboard
16 GB of ram
500W power supply
CPU: AMD FX(tm)-6350 Six-Core Processor
OS: Windows 7 Home Premium 64-bit
Ram 16Gb installed 7.90GB available
GPU: ASUS HD 7770 Series
Storage: 1TB installed 645GB Left
This has been happening since April 12th for me.
Nevermind I fixed it and Im stupid
@Unidrew what was your problem and solution?
And the fix was?
My Hitfilm was out of date
This is still a rampant problem for me. Happens every few clicks.
Every few minutes if I'm lucky
CPU: AMD Phenom ii x6 1100T
OS: Windows 7 Ultimate 64-bit
Ram 8Gb installed
GPU: Raedeon HD 6850
Storage: 1TB installed 95GB left
I´ve got the same Problem. Every time i start Hitfilm Express 2017 it is crashing without opening.
I´ve updatet all of my Drivers and also deleted all of it and Setup all Drivers new.
I´ve dowloaded the newest Version of Hitfilm Express 2017.
Now i´ve got no idea left..can anyone help me?
8 Gb Ram
Nvidia Geforce 1050ti 4gb
If HitFilm is crashing when it opens, contact Support. We forum mortals can't help much. Sorry.
Every time I try to start mine it always says,
"There was a problem the QuickTime helper process
Error code: 42
As a result You will not be able to import QuickTime movie files.
Please re-install the application to fix this problem."
I press "OK" and nothing shows up. I've already re-installed the program about five times and nothing has worked. Do I need to update Quicktime or something?
@HanakothatMystic Sounds like you should re-install quicktime.
Just downloaded express and it also crashes.
I did track a Snowboarder in a Minute Long shot and stabalize it so he is in the mittl. and try to modify all the tracking Points that are too far to one side.
It mainly crashes when I rightclick or doublick Things in the tracking menu (trying out if there a menues with funktions as I've been not able to achieve my Goal yet) it the program just Greys out and Windows Shows it as not answering. CPU is at about 15% and it doesn't come back even after 15 min or longer.
Name NVIDIA GeForce GTX 780Betriebsystemname Microsoft Windows 10 ProProzessor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 MHz, 4 Kern(e), 8 logische(r) Prozessor(en)Hauptplatinenhersteller ASUSTeK COMPUTER INC.16GB RAN
First ensure your graphics card drivers are up to date. If it's still crashing after that, contact us in Support.
Posting what fixed it in my case here as well. This may only help if have have floated the viewer.My system: Win 10, AMD 1700, SSD drives, GTX 1060 6GB, 16 GB Ram.Floating the viewer on my systems makes Hitfilm extremely unstable. Once the viewer was floated and I reopen Hitfilm the next day it would not start. Hitfilm shows the two windows and then hangs. Here is how I got Hitfilm working again.
It would be great if UI settings were not saved in the registry.
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