Just noticed this on Giveaway of the Day:http://www.giveawayoftheday.com/
Do I install that over my existing installed Express 3 to get the Sci Fi Pack activated?
It should work this way, yes. It's possible it might require a new Email address/account since it's from a third-party vendor.
That means I would lose my other addon packs I bought?
May I please ask a Staff Member to activate Sci-fi adventure pack on my account, so I don't have to install the Give Away of the Day and lose my other purchases?
Maybe Staff should visit the free give away comment area and read some of the common struggles people are having to understand HitFilm and the Sci Fi pack.
@Yeremyhah well I only installed (or tried to) it because it was there, not because I needed it, as I have the Pro version anyway. But I assume FXHome actually wants to encourage new customers, not give freebies to their existing ones. Or something... I don't know how marketing is supposed to work.
Well. In brief, if a third party vendor has a sale, it's not FxHome's responsibility. Right now the actual FxHome sale is everything 15% off.
@Triem23 , Sure, but FXHome is involved somewhere, as an installation Key is generated and they have to provide those. But I found that the version that the vendor is promoting is seen as the same as the one that FXHome gave away before Christmas with the Lightswords only included, so I can't get the rest of the Sci-Fi set, as it won't prompt me to use the new key. See here: https://hitfilm.com/forum/discussion/38404/some-hf3-express-free-stuff-didnt-show-upHaving not bought any other Add Ons, I don't know how it works to activate them as I can't find a 'reactivation' option to use this new Key with, so maybe it's all done at the FX End. The fact I used a different email address for the promotion (to limit where any spam went) might have then stopped that being recognised automatically. Doesn't explain why I have an activation key I can't find a way to use though. The mixture of registry keys (machine?) and online activation (email address?) checks might assume a single email address - and who has only one of those? Maybe FXHome actually gave everyone the Sci-Fi set before Christmas, but somehow suppressed several of the elements in it, but either way: it's not clear what's going on.This sort of thing confuses and might discourage customers. I'm not one for this, as I have the Pro version anyway and just thought I'd check it out, but others who don't might find a similar problem (if it's not just me using two email addresses that's thrown it)
Would it not make sense to contact the staff directly or the company where you purchased the package?
If you're having trouble activating the GiveAway version (which might happen if you already have Express), send Misty a message via our support system and she'll sort it out: http://hitfilm.com/questions/submit
They are now giving away HitFilm 4 Express + Sci-fi adventure pack:https://www.giveawayoftheday.com/hitfilm-4-express-sci-fi-adventure-pack/
@Yeremyah Haha beat me to it, I was just about to post that
Nice spot guys! It is indeed a 24 hour giveaway, so get it while you can
Heck, I shared that out to the Hitfilm Editor's group on Facebook as well.
I've posted a note on the Future Learn up coming VFX course for anyone thinking of downloading the software.
i redeemed my give away but when i put the code into the download redemption thing it says code invalid, i never used it, do i have to make a whole new hit film account?
i got a download key but when every i try to redeem it it says code invalid, help! i dont wanna miss the give away
that was the second account i made
Triem23 did it work for you? i couldnt seem to get it
@Yamaan93 I didn't try. I already have Pro, and I don't want Add-ons on my Express.
@yamaanbakir @yamaan93 the serial codes should be provided by Giveaway of the Day. If you have received a serial code from them, and it is not working, please contact Support, and include:
Some people are really struggling with the GiveAwayoftheDay, lots of comments about it on their website, so I posted a comment pointing them to this forum if they needed help.
Thanks @Yeremyah, that's really helpful - we're catching as many as we can.
You're welcome @KirstieT
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