Encountered a problem and has to exit.

Hello! This message "encountered a problem and has to exit" prompts on Hit film 4 express whenever I start a new project. Searched the web and most of the common discussions with regards to the matter pertain to GPU's being incompatible. However in my case I have an Intel HD 4000 and is up to date and is running on a Windows 8 64 bit OS. The driver however was last updated 2013, I've already searched for an update to the driver and try updating the driver but it says it's up to date. I even downloaded the Sony Driver Assistant. By the way, my laptop is a Sony Vaio. Hit Film 4 Express is compatible to windows 8 and 8.1 right? 

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