HitFilm 2 Ultimate isn't responding

edited July 2015 in Express Support

Every time I begin video playback in the editor or have a lot of masking points, Hitfilm stops responding and I have to close it. This has been happening for a long time, and I have tried everything to fix it. I also searched the forums and could come up with nothing. My computer specs are as follows:

  • EVGA GTX 780ti Dual Classified 3GB GDDR5
  • AMD FX(tm)-8150 Eight-Core Processor 3.60 GHz
  • 16.0 GB DDR3-1600
  • Windows 7 Home Premium 64-bit

I have made sure that I have all the latest Nvidia graphics drivers, software updates, etc. I am not using Avast antivirus. This is about all I can think of, any help would be greatly appreciated.

Comments

  • What kind of video files are you using? Format/codec/resolution etc?

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