Help with 4k footage

This discussion was created from comments split from: HF3 - Textures not loading.

Comments

  • I have a blackmagic production camera and i shoot raw and prorez and none work on this in 4k please help me in knowing what must be done. i really would like to use this. if it doesint work is there a way i can get a refund.

  • AdyAdy Staff
    edited November 2014

    Hi,

    Could you contact Support with this issue, they may require a small sample of the footage you are using in order to see the problem themselves.

    Thanks,
    Ady

  • How to fix when you import a 4k video to hitfilm 4 express and turns to audio?

  • AdyAdy Staff

    @Brays - Could you please contact support here with regards to your issue, this thread is from 2014. 

    Thanks.

This discussion has been closed.