Problem importing videos.

Hey there hitfilm users,

I recommend hitfilm to a friend of mine and he download it last night.

But for some reason it won't let him import anything.

He is using a Mac and I have always used Windows so I don't really know how to help him.

We have tried everything I can think of but haven't gotten anywhere.

 

Note:  the video that we were mainly trying was an .m4v

Comments

  • Triem23Triem23 Moderator

    Change the file extensions on the m4v to mp4 and they will probably (99% sure) work. 

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