I'm sorry if this has been discussed before; I did perform a search and didn't seem to find a solution.
I am new to video editing and have recently purchased an Eken H6S Action cam.
Upon trying to import the video file into Hitfilm, I receive the errors:
"The media file could not be loaded"
The file size is approximately 100mb, and is .MP4, unfortunately I am unsure of the codec and couldn't find this information on the Eken website.
The video files play correctly on the standard Windows 10 Films and TV player.
Is someone able to help? or direct me to a thread where this is discussed?
Thank you in advance!
Edited by @cedricbonnier: I have removed the empty space at the end and tweaked the title for clarity.