File cannot be opened

I have been working on a project for the past month now and nothing bad has happened. Until today I'm working and it just crashes. I go to reopen it and it says "Hitfilm Express cannot open 'QSPro.hfp' The file cannot be read"

Comments

  • edited May 23

    Upload it and see if someone who has PRO can open it and save it again and then you download the new save and hopefully it works?

  • AdyAdy Staff

    @rayanessafi - As @Yeremyah has suggested, you could upload the project for us to take a look at. If you'd rather this was in private, you could Private Message me the file or simply send it to Support who can pass it on to me.

    Thanks,
    Ady

  • edited May 25

    I have the same problem. i exit hitflm 4 express after i save the file but, when i want to open it again, "contents or file cannot be read" (a few minutes after i close hit flm 4 express)

    cant upload it 

    file size = 0 b

    it wasnt 0

    im on windows 10

     Help me pls @Ady

  • Hi. I'm having the same issue and it's already three files turned out like this. Mine is Hitfilm 2 Ultimate. Help would be really appreciated

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