Mocha crashes right after Camera Solving

edited July 2016 in Pro Support

Without fail Mocha has crashed within about 10 seconds after completing a camera solve which prevents me from completing any usable tracking in Mocha. the only way I have been able to use it is to save right after the solve and only rarely will it get saved and I can re-open the file to actually use the track. This seems to occur regardless of the settings. I feel as if the most logical explanation is my computer not running the program properly but I don't know how I would go about to fix this. 

Computer specs:

PROCESSOR / CHIPSET

CPU
Intel Core i3 (4th Gen) 4130 / 3.4 GHz
Number of Cores
Dual-Core
Chipset Type
Intel H81 Express
CACHE MEMORY

Comments

  • Triem23Triem23 Moderator
    edited July 2016

    I think you'll need to contact Imagineer on this one. While Mocha is bundled with HitFilm Pro and an add-on for HitFilm Express, it's not FXHOME software, so they will not really be able to help with this. 

  • AdyAdy Staff

    AcceptorFilms - As Triem23 has said, please contact Imagineer if you are having an issue running mocha.

This discussion has been closed.